|About Imaging Spectrum...
Established in 1992 by two former Kodak employees with over 50 years of combined experience in the imaging industry, Imaging Spectrum was one of the first “all-digital” imaging dealers in the United States. Bob Woodchek and Gary Stephens started the business in a small office in north Dallas. A metal office cabinet and the floor in the corner was their “warehouse”. Likeable old peddlers, Bob and Gary quickly achieved success selling new and rapidly developing digital imaging technology into the Government and Fortune 500 markets. In 1992 not many people had seen (or could afford) a digital camera or dye-sub photo printer (the first digital camera Bob and Gary sold cost $30,000, had a 1.3 megapixel sensor and was tethered to a thirty pound pack that provided power, 200MB of storage and a small monochrome screen). To help them navigate the technology and serve their growing customer base, they surrounded themselves with experts that knew the value of customer service. Over the years, with the help of devoted employees and many loyal customers, Imaging Spectrum has maintained that early lead and grown its business by providing its customers with expert technical knowledge, a friendly and reliable staff and great prices. The “old school” ways that Bob and Gary have instilled in every employee have served the company, and more importantly, their customers, very well. Bob and Gary have since retired and Bob’s three sons share the helm. The company's close-knit staff includes five awesome customer service reps Jo, Christy, Gretchen, Meredith and Laura; five devoted technical sales reps Ronnie, Steve, Matt, Bill, and Christina. Rick, the government sales manager, maintains Imaging Spectrum's close working relationships with the military and other government agencies. Behind the scenes Rebecca keeps the books, Thomas, with his assistant Anthony leads tech support and repair services; Travis is our jack-of-all-trades designer and web guru; and Andy, the warehouse manager, gets every order right with help from fireman Jeff.
A note from "the boys"...
We would like our relationship with you to be a long term relationship. It may be a cliché today, but we believe that our success is based on your success. With that in mind our mission is to “develop loyal customers by providing expert advice, quality products and services, and outstanding customer service.” Imaging Spectrum is an authorized dealer for most major professional printer and photographic related companies including: Sony, Epson, Noritsu, Kodak, Shinko, Mitsubishi, DNP, Nikon, Canon, Fuji, Rimage, HP and many others. In order to fulfill our motto, “In Stock - On Time” we maintain a large inventory of printers, printer supplies and related products in our 40,000 square foot warehouse in Plano, Texas. In addition, we have access to seventeen other warehouses across the U.S. Our prices are very competitive, however, what we hope you come to love about Imaging Spectrum and what has set us apart from our competition is our ability and willingness to communicate with our customers. Whether it’s a technical or practical matter; such as “My new version of Darkroom Software is not seeing my DNP DS40” or “what’s the status of my online order that I placed last night?” the staff at Imaging Spectrum operates with a sense of urgency – we want to earn and keep your business and your trust. If you are currently an Imaging Spectrum customer - thank you for your business. Please let us know if you ever feel that we can serve you better. If you have never done business with us before, please contact us to see if we can be of service to you and help you grow your business.
We look forward to working with you,
Brian, Eric & Mike Woodchek
The Imaging Spectrum Team
The Plano based crew, at your service...
Our mission is to develop loyal customers by providing expert advice, quality products and outstanding customer service. We hope to meet your needs and exceed your expectations. Please let us know how we can serve you better.
The Imaging Spectrum Product Line
Imaging Spectrum is an authorized dealer for most printer and photographic related companies. If you are looking for something you don't see here on our site, give us a call or drop us an email.
We support what we sell. We offer toll free technical support for our regular customers. Our experienced and trained staff can walk you through most technical issues right over the phone. Contact us at 800-342-9294 or via email firstname.lastname@example.org. Our hours are 8:30am - 5:30pm CST, Monday-Friday. Please contact us to arrange for after hours support.
Visit our showroom
Located in Plano, Texas, our showroom contains the latest printers and software for you to test drive. Call for an appointment or swing by anytime between the hours of 9am-5pm CST Monday through Friday.
We stock your mission critical printers and supplies in our 40,000 square foot warehouse. Orders received by 2.30 pm CST ship the same day. In addition to our warehouse, we have access to seventeen other warehouses spread all over the US which enables us to get your order to you on time.
Federal Tax ID No.: 20-8081112
Schedule 67 GSA Contract No.: GS-02F-0164S Effective Date: June 2006 - May 2016
GSA Cage Code: OXF34
How to contact Imaging Spectrum
Phone: 800-342-9294, 214-342-9290
Mail: 1101 Summit Ave Plano, Texas 75074
We appreciate and use your feedback, please let us know what you think we are doing right and what you think we can improve. Call us at 800-342-9294 or email email@example.com. Here is what some of our other customers have to say about us...
“From day one, Imaging Spectrum's people have always provided us with outstanding service. Their knowledge of the industry and commitment to supporting our business has helped us avoid costly mistakes and stay one step ahead of our competition. In the ten years that we have been in business Imaging Spectrum has been there with us every step of the way.”
“ISI has the best customer relation of any one that I have ever dealt with. It is easy to know that you DO APPRECIATE YOUR PATRONS! I appreciate how you have always been so friendly and helpful!”
“The service we have received has been excellent. There has never been a problem, and everyone is extremely helpful.”
“Words cannot adequately express the overwhelming gratitude I have for Imaging Spectrum. I have been a customer of theirs for over 10 years and have NEVER been disappointed or discouraged. Not only are they knowledgeable of their own business but also they are so very supportive of mine that I want to hug each and every one. On occasion, I am able to travel to their Business where I feel like Royalty...so special is their reception...even when I'm unexpected. It's wonderful to shake hands and meet all the voices you've heard on the phone. Once another business persuaded me to order from them. Never again. When Imaging Spectrum says your order is going out today, It Does..AND it gets to you in great shape; not like its been handled by a thousand people and shipped in a cattle car. Imaging Spectrum has my undying gratitude and devotion. They have time for my business and me. Thanks to Bob and Craig and the whole business team/family, You're doing a GREAT JOB !!!”
-Diane P. Rhodes Owner (& photographer) Portrait Memories Wichita Falls, Texas
“When I look to purchase goods for my company not only do I take price into consideration, but service also plays as large a part in my final decision. You have done a great job in making sure everything I ask for is taken care of and done in a timely manner. You have excellent customer service and that will always bring me back to do business with you.”
"I wanted to drop you a note to say how good I think the service is with your company. I deal with many vendors on a daily basis, and though I haven't been doing business with you long, it has been a true pleasure"
-William Picture Swing Sports Photographers