banner we deliver more than printers
Home > Return Policy

Return Policy

30 Day Return Policy

We want you to be happy with your purchase!
 
In order to ensure quick turn-around for your return, we ask you that obtain a Return Merchandise Authorization number (RMA) from us prior to returning your purchased item(s). Please use our convenient Online Return Request Form to initiate the return authorization process.
 
Imaging Spectrum is happy to accept returns within 30 days of purchase on items that are new and unused with the original manufacturer’s packaging, subject to a 15% restocking fee.  Customer will cover any return shipping charges.   
 
We will accept items that are defective or if wrong product was received, within 30 days of purchase. In these cases, Imaging Spectrum will provide you with a shipping label to return the item at no charge to you.
 
Imaging Spectrum does not accept returns on software products.
 
If you have any questions about your return, call us at 214-342-9290 or email returns@imagingspectrum.com