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Phone: 800-342-9294 / 214-342-9290
E-mail: email@imagingspectrum.com
Address: 1101 Summit Ave, Plano, TX 75074
Hours: 8am-5:30pm CST M-F
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Free UPS Ground Shipping on all orders over $100!  
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Imaging Spectrum :: Shipping Information

  Shipping Information

Imaging Spectrum offers FREE UPS Ground shipping on all orders over $100! (Shipping on orders under $100 is $10.)

  • Offer limited to items shipping in the Contiguous United States. Please contact us for shipments to Hawaii or Canada.
  • Items shipping via Freight may not be eligible.
  • APO orders to Government customers are billed at $2 per pound minimum.
  • We can only ship to addresses in the United States.
  • Orders shipped in Texas are subject to 8.25% sales tax.

Imaging Spectrum ships most orders via UPS Ground from our Dallas, TX warehouse.  Orders placed by 3PM CST generally ship the same day.  The map below shows estimated delivery times (in business days) from Dallas to most states.

Inkjet Media
Orders for Epson Ink and Paper (and other inkjet printer supplies) usually ship from a network of 20+ warehouses located across the country (see map below).  We will try to ship your order from the closest warehouse that has stock.

Epson Warehouse Map

As always, if you have any questions, please do not hesitate to contact us.  You can also put preferred shipping instructions in the "notes" area of your online order.

Freight Shipments
Some of the large items that we sell, for example Epson Printers, are too large for UPS and must be shipped via a freight company. Our relationship with UPS affords us a discount with UPS Freight which we pass on to our customers. However, UPS Freight still charges for the following services:

  • Lift gate: $75
  • Military delivery: $100
  • Notification delivery: $50
  • Residential delivery: $100

If you have any questions about freight charges or if you would like a custom quote, please contact us.

International Shipping
If you would like Imaging Spectrum to ship outside of the US follow these simple Steps:

  1. Select Products you wish to purchase at www.imagingspectrum.com.
  2. Calculate the total weight of the products you wish to purchase using the information on the website.
  3. Contact a freight forwarding company. A couple of examples would be www.schenker.com and www.miq.com We can ship to the freight forwarding company for you as long as they are in the continental United States.
  4. Wire the total amount plus $20 dollars to our bank. Contact us for wire transfer information 800-342-9294 or sales@imagingspectrum.com
  5. Email or Call Imaging Spectrum with your order and include your shipping instructions, we will create a sales order, and contact you once we have received the wire transfer.
    • There is no warranty available for products shipped internationally.
    • We provide no repairs/tech support for international customers.
    • Please call for wire information.
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